HOME Privacy Policy How to Order Delivery
  Privacy Policy
We, The Museum Shop of the Hara Museum, respect the privacy of our customers and are strongly committed to protecting their personal information. The terms of this Privacy Policy shall govern all interactions between the Hara Museum Online Shop and our customers through its website.
  1. Observance of Relevant Laws, Regulations and Guidelines
We will observe all governmental laws, regulations and guidelines related to customers' personal information and Museum policies regarding the protection of personal information.
  2. Information Collection and Use
* For the purpose of processing orders, we will collect personal information such as customers' name, address, telephone number, e-mail address, sex, date of birth, Hara Museum membership number (in case of members), shipping address, and gift recipient's name, address, and telephone number, as well as credit card number (via fax following the receipt of an order).
* We will use personal information for the following purposes:
To confirm orders and payment, deliver products and provide after services.
To provide services requested by customers, such as updates from The Museum Shop on new products.
To compile statistics for the purpose of improving customer service and product lines.
We will not use personal information for any other purpose without obtaining the prior consent of the customer.
  3. Security of Personal Information
* We will implement, maintain and continuously strive to improve the security system within the Museum to prevent the leakage or loss of customers' personal information.
* We will train employees on the proper handling of customers' personal information, and whenever we hire other companies to carry out product delivery or other services, we will require them to take appropriate measures to safeguard customers' personal information.
  4. Security
* Customers' personal information is protected by password to ensure their privacy and security.
* We use the industry standard Secure Sockets Layer (SSL) encryption technology to protect personal information during transmission.
  5. Providing Personal Information to Third Parties
* We will not provide customers' personal information to third parties except when:
the provision is required by law, by court order, or by request from the police.
the provision is necessary for the protection of the rights, property, or safety of a third party or The Museum Shop.
  6. Providing Information to Contractors
* To effect transactions between us and our customers, we may disclose or provide a minimum required amount of personal information to necessary contractors who work on behalf of The Museum Shop.
The term "contractor" here refers to companies responsible for shipping, cash-on-delivery transactions, and the processing of credit card payments.
  7. Disclosure, Correction and Cessation of Use of Personal Information.
Please contact us should you wish to receive a usage notification, disclosure, correction, or suspension of the use of your personal information. We will promptly comply with such a request upon confirmation that such request was made by the customer himself/herself.
  8. Cookies
* Cookies are small files that are placed on your hard disk by websites through your browser for various purposes. We use cookies to identify you each time you access the online shop and to keep a record of the goods that you place in your shopping cart.
* Browsers are typically set to accept cookies, but you can change the setting so that your browser refuses cookies or alerts you when you receive a cookie. To do this, see the "Help" in the tool bar of your browser. Since cookies allow you to utilize our websites to its fullest extent, we recommend that you keep your browser set to accept cookies.
  9. Regarding Visitors under 18 Years of Age
We recommend that parents or guardians be present with their children as they browse our website. We do not engage in transactions with anyone under 18 years of age without the consent of their parents or guardian.
  10. Questions, comments or suggestions
* Please direct your questions, comments or suggestions regarding our Privacy Policy to The Museum Shop at:
THE MUSEUM SHOP (at the Hara Museum of Contemporary Art)
4-7-25 Kitashinagawa, Shinagawa-ku, Tokyo 140-0001 JAPAN
Tel: +81 (03) 3445-2069 Fax: +81 (03) 3473-0104
E-mail: shop@haramuseum.or.jp
Changes to This Privacy Policy
* We may amend or modify this Privacy Policy in response to the law and customer opinions. A notice will be posted on the website in the case of significant changes. Please check the Privacy Policy regularly for updates.